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Trust Center

Refund Policy

This policy defines refund eligibility, exclusions, and response timelines for Instagram growth orders.

Refund Eligibility

  • Delivery did not start within the stated service window after payment confirmation.
  • Technical constraints made fulfillment impossible after support verification.
  • Delivered scope differs materially from the purchased package.

Exclusions

  • Orders already delivered as described in the package details.
  • Fulfillment interruptions caused by private/suspended/deleted target accounts.
  • Requests submitted outside the stated review period.

How to Request a Refund

  1. Email support with order ID, request reason, and any supporting evidence.
  2. Our team reviews eligibility and replies with next steps.
  3. Approved refunds are processed to the original payment method.

Contact: [email protected]

Last updated: 2026-03-04